The Federal Trade Commission says you have a legal right to keep unordered merchandise. From there, you can ask if a package is set to be delivered to you, or verify any. Do not call the number in the email message, as that may also be a faked phone number. Find the phone number, and call that number and only that number. You are allowed to keep the merchandise. Next, open a new tab on your browser, and look up the organization that claims to have emailed you.This may be a sign that personal information has been compromised and to improve account security, keep a close eye on credit reports and credit card bills. If the preference is to contact them by phone be cautious of searching for support phone numbers. The company also takes security seriously and encourages customers to report fraudulent purchases or other security issues. Go directly to Amazon’s website to get their contact information. They will investigate and take action on the bad actor. Brushing and fake reviews are against Amazon’s policies, so contact Amazon Customer Service if this happens to you and the product appears to come from Amazon. The Better Business Bureau is warning consumers about “brushing” scams plaguing Amazon and other businesses. And, if there are, make sure you dispute those with your credit card company,” Ogelsby said. He also suggests reviewing your credit card statement and Amazon, depending on where the package came from. If this happens to you, Ogelsby also suggests changing all your passwords. What to do if you receive a mysterious package Because those mystery seeds could be invasive plants, the state is asking you to set them aside them if you get any and call Florida Department of Agriculture and Consumer Services. We’ve also seen “brushing” scams with seeds from China recently. The payoff is highly profitable from their perspective.Ī possible silver lining is that the government says you can keep whatever is sent. They then post a fake, positive review to improve their products’ ratings, which means more sales for them. Their intention is to make it appear as though you wrote a glowing online review of their merchandise, and that you are a verified buyer. The BBB says companies, usually foreign, third-party sellers are sending the items are simply using addresses they discovered online. “By definition, ‘brushing’ is receiving an ordered merchandise to your home that you did not expect,” said Brian Ogelsby with Better Business Bureau. “There’s no reason I would order a pair of sunglasses.” What is brushing and how it works A spokesman for the express delivery giant says: Two weeks ago, a suspicious package travelled in the UPS network abroad an all-cargo aircraft from the. “As you can see since I wear glasses,” Hedeen said. They were sunglasses Hedeen said he never ordered. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address. “’Oh, what did I order?’”īut, inside the package, was a true surprise. When Hedeen went to his mailbox last week, he said he found a package he wasn’t expecting from an unknown, Chinese address. The package alerted authorities as it was addressed to Syed Farook and Tashfeen Malik's Redlands home in the 50 block of North Center Street, where pipe bombs, explosives and over 3,000 rounds of ammunition were found.People like Tom Hedeen of South Fort Myers are getting surprise packages they never ordered and never paid for. Workers at the facility self-evacuated, and operations were temporarily suspended but later resumed to normal operations. Michael Duschl was shocked when he received a package of masks completely unsolicited. "I saw it was the shooter and wanted no part of it," she said.Įsparaza described the box to be medium-sized and employees at the facility notified authorities as a precaution.Ī bomb technician from the San Bernardino County Sheriff's Department and other law enforcement officials investigated the package that turned out to have a few items of clothing. A new scam sweeping the nation is a bit different than most: Local residents are receiving suspicious packages for free that they didn't order. The package initially went out with driver Selena Esparaza until she realized to whom it was addressed and returned it to the distribution center. UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or. call or email that seems suspicious Dont respond to it. San Bernardino police later confirmed the package, received in the 1400 block of east Victoria Avenue from a Sears company, appeared to pose no threat. Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package. Police investigated a UPS facility in San Bernardino that received a suspicious package addressed to the alleged gunmen in Wednesday's attack.
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